FAQs • Who do I contact if a street light is not working in

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Who do I contact if a street light is not working in my neighborhood?: Please contact ONCOR at 1-888-313-4747. Please have the address or the Pole ID number ready when you call ONCOR.

Public Works

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1. Who do I contact if a street light is not working in my neighborhood?: Please contact ONCOR at 1-888-313-4747. Please have the address or the Pole ID number ready when you call ONCOR.

2. Who do I contact to trim tree branches away from power lines?: Oncor will trim branches back from main power lines. Please contact ONCOR at 1-888-313-4747.

3. Who do I call to report tree limbs or a tree down in the road?

Monday - Friday during regular business hours, please contact the City of Quinlan Utilities Department at (903) 356-3306.

Nights or Weekends and holidays, please contact the Public Works on call number at (903) 356-2348.