Can I get an allowance on my water bill for an unexpected increase on water usage?

Unfortunately, no.  The city currently has no program in place to cover unexpected water usage.  You may be eligible, however, to request a payment plan.  For details, contact Utility Billing at (903) 356-3306.

Show All Answers

1. What could cause my water bill to substantially increase this month?
2. Can I get an allowance on my water bill for an unexpected increase on water usage?
3. What can I do if my service are turned off or discontinued for non-payment?